Privacy Policy

Last Updated: 10.07.2026

1. Introduction

Safety Connect ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Safety Connect

Email: ben.ealey-newman@safety-connect.com

3. What Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Company name (if provided)

  • Information you include in your enquiry

We may also collect technical information automatically through our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies (see our Cookie Policy)

4. How We Collect Your Information

We collect information when you:

  • Complete our Contact Us form

  • Book an appointment using Calendly

  • Contact us by email or telephone

  • Communicate with us regarding our services

5. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Arrange consultations and meetings

  • Provide quotations

  • Deliver our consultancy services

  • Communicate with you regarding your enquiry

  • Improve our website and services

  • Meet our legal obligations

We will only use your information where we have a lawful basis to do so.

6. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Legitimate Interests

  • Performance of a Contract

  • Consent (where applicable)

  • Legal Obligation

7. Calendly and Microsoft Teams

We use Calendly to allow visitors to book appointments online.

When you book an appointment, your personal information (such as your name, email address and appointment details) will be processed by Calendly to manage your booking.

Meetings may be held using Microsoft Teams. Microsoft may process your personal information in accordance with its own Privacy Policy.

We recommend reviewing their privacy notices for further information.

8. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted service providers where necessary to operate our business, including:

  • Calendly

  • Microsoft Teams

  • Our website hosting provider

  • Our email provider

  • Professional advisers where legally required

These providers only process information on our behalf and are required to protect your data.

9. How Long We Keep Your Information

We only retain personal information for as long as necessary to:

  • Respond to enquiries

  • Deliver our services

  • Meet legal and regulatory obligations

  • Resolve disputes

Where no business relationship is established, enquiry information will normally be deleted after an appropriate retention period.

10. Keeping Your Information Secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While no online system can be guaranteed completely secure, we continually work to protect the information we hold.

11. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details above.

12. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control cookies through your browser settings.

Where required, we will request your consent before placing non-essential cookies on your device.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Safety Connect

Email: ben.ealey-newman@safety-connect.com

15. Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO.